Case Status Code Table

This code table populates drop-down lists that can be found in the designated snap-ins of the following session types:]{#reference .ph}

Session	Snap-In	List
Case	General Case Information	Status

Finding the Case Status Code Table

1. Open the Admin landing page.

2. Navigate to Cases > Case Setup.

   The Case Status code table will be displayed in the Case Status snap-in. :::

Tip: To access this code table through the Code Tables master list in the General Configuration group, click ctblEventSuperType. This will provide all event types, including correspondences, events, sentences, and cases.

Creating Case Status Codes

1. Add a new record.

2. Select or type all required and relevant data for each available field. Some fields may be required while others are not.

   • Code: Type a brief, unique code used to reference the corresponding item description.
   • Description: Type a description that the user will view in the lists populated by this code table.
   • Type:] Select the correct code from among the following options:
     • 0---Other
     • 1---Active
     • 2---Closed
   • Notes: Type any related notes in this free-text field.

3. Save the session.